Venusnap respects your privacy and is committed to protecting the personal information you share with us. As a global platform registered in the United Kingdom, we adhere to internationally recognized data protection standards. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information worldwide.
Venusnap is a global platform. Our data protection practices are designed to meet high international standards, anchored by compliance with the UK General Data Protection Regulation (UK GDPR). We extend these core principles of transparency, user control, and security to all our users worldwide, and we adhere to other applicable data protection laws in the jurisdictions where we operate.
We collect minimal personal data necessary to provide our services:
This may include:
We use industry-standard technologies to collect operational data:
| Data Type | Purpose | Retention Period |
|---|---|---|
| Device Information | Security, optimization, compatibility | 30 days |
| Usage Analytics | Service improvement, feature development | 12 months |
| Security Logs | Fraud prevention, system integrity | 90 days |
We use collected information solely for legitimate business purposes:
We employ strict data minimization principles and never sell your personal information to third parties.
We process personal data under one or more of the following legal bases:
You may withdraw consent at any time, affecting only future processing.
We limit data sharing to what's necessary and protect your privacy:
We engage trusted third-party providers for:
All providers are bound by strict data processing agreements.
We may disclose information when required by:
In mergers, acquisitions, or asset sales, user data may be transferred with appropriate privacy safeguards.
We implement enterprise-grade security measures:
While we implement robust security, no system is 100% secure. We continuously update our protections against emerging threats.
Depending on your location, you may have rights including:
| Right | Description |
|---|---|
| Access | Request copies of your personal data |
| Rectification | Correct inaccurate or incomplete data |
| Erasure | Request deletion under certain conditions |
| Restriction | Limit processing of your data |
| Portability | Receive your data in a structured format |
| Objection | Object to processing based on legitimate interests |
| Consent Withdrawal | Withdraw consent at any time |
To exercise your rights, contact our Data Protection Officer at [email protected]. We respond within 30 days.
We retain personal data only as long as necessary:
Backup copies may persist for up to 90 days before permanent deletion.
Venusnap is a general audience service and is not directed to, intended for, or designed to be used by children under the age of 13.
We do not knowingly collect or solicit personal information from anyone under the age of 13. By using Venusnap, you represent and warrant that you are 13 years of age or older. Our account registration includes an age gate to prevent underage users from creating an account.
If we learn that we have collected personal information from a child under 13, we will take immediate steps to delete that information and terminate the corresponding account.
If you are a parent or guardian and believe that your child under 13 has provided us with personal information without your consent, please contact us immediately at [email protected].
As a global service, data may be transferred internationally with appropriate safeguards:
We ensure equivalent protection regardless of data location.
This section applies specifically to our SnapMind AI image generation and enhancement feature:
When you use SnapMind, your text prompts, reference images, or enhancement requests are processed to generate the requested output. This processing may involve trusted third-party AI providers who operate under strict data processing agreements.
We partner with reputable AI service providers who:
You own all images generated through SnapMind. Venusnap does not claim ownership of AI-generated outputs. Generated images are stored in your account solely to provide the service and enable your access.
Depending on your request, SnapMind may process:
| Data Type | Purpose | Retention |
|---|---|---|
| Text prompts | To generate requested images | Processing only |
| Reference images | For enhancement or style transfer | Processing only |
| Generated images | To provide service access | Until you delete them |
SnapMind does NOT collect or process:
You retain full ownership and control of all AI-generated content. To delete SnapMind content or request data removal from AI providers, contact [email protected].
We may update this policy to reflect:
Significant changes will be communicated via:
Continued use after changes constitutes acceptance.
For privacy-related inquiries or to exercise your rights:
Data Protection Officer
Email: [email protected]
Response Time: Within 30 days
Hours: 9 AM - 5 PM GMT, Monday-Friday
Registered Office:
Venusnap Ltd.
444 Alaska Avenue, California
Suite #CEC468
For urgent security concerns: [email protected]
We're committed to transparency in our data practices. This policy reflects our current practices as of the effective date above.
For previous versions or detailed compliance documentation, contact our Data Protection Officer.
Regular reviews ensure alignment with evolving global standards and user expectations.